360 STAGE FAQ
Questions?
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Everything you need to know about booking 360 Stage, from availability and payments to personalisation, event setup, travel and corporate requirements.
- Booking & Payments
- Setup & Venues
- Personalisation
- Corporate Events
FAQ CATEGORIES
Find what you need quickly.
Booking & Availability
Payments & Deposits
Design & Personalisation
Setup, Venues & Travel
Corporate & Safety
Photos, Videos & Galleries
01
Booking & Availability
Choosing an experience and securing your event date.
How far in advance should I book?
We recommend booking once your event date and venue are
confirmed. Weekends and busy seasonal periods can fill
quickly, so earlier booking gives you the best choice
of experiences and times.
How do I check availability?
Send us your event date, venue, event type and the
experience you're interested in. We'll check availability
and recommend the most suitable package for your event.
I'm not sure which experience to choose. Can you help?
Yes. Tell us about your event, guest numbers, venue and
the type of experience you want to create. We can help
you compare the 360 Photo Booth, SnapBooth, Selfie Mirror,
Roaming Photographer and Audio or Video Guestbook.
Can I book more than one 360 Stage experience?
Yes. Multiple experiences can be combined for the same
event. We'll coordinate the setup, timings and delivery
so the different services work together.
02
Payments & Deposits
Securing your booking and paying your balance.
Is a deposit required to secure my booking?
Yes. A deposit is required to secure your booking and reserve
your event date. Your booking is not considered confirmed until
the required deposit has been received. The deposit amount will
be confirmed with your quote or booking details.
Is the booking deposit refundable?
No. Booking deposits are non-refundable once your booking has
been confirmed, as your event date and equipment are reserved
specifically for you. Where personalised design or preparation
work has already started, these costs are also committed to
your event.
When is the remaining balance due?
Unless otherwise agreed, the remaining balance is normally
due five working days before your event.
What payment methods do you accept?
Payment options are provided with your booking or invoice
and may include card payment or bank transfer depending
on the booking arrangement.
Do corporate bookings follow the same payment terms?
Corporate payment arrangements may differ depending on
procurement requirements, purchase orders and agreed
payment terms. These are confirmed during the booking process.
03
Design & Personalisation
Making your experience fit your event or brand.
Can the experience be personalised for my event?
Yes. Personalisation varies by product and can include
photo overlays, print designs, welcome screens, event names,
dates, colours, guestbook greetings and corporate branding.
Can you match my wedding or party theme?
Yes. Where your selected experience includes personalised
artwork, we can design around your colours, theme, names,
event date and overall style.
Can corporate clients provide brand guidelines?
Yes. Corporate clients can provide logos, colours,
brand guidelines and campaign assets so the relevant
guest experience can be designed around the brand.
Will I approve the design before the event?
Yes. Where personalised artwork is required, the design
is prepared before the event and sent for approval so
changes can be agreed before final delivery.
04
Setup, Venues & Travel
What happens before we start entertaining your guests.
How early do you arrive to set up?
Setup timing depends on the experience and venue,
but we normally plan to arrive with enough time to
install and test the equipment before the agreed start.
Early setup can also be arranged where required.
Do you need access to power?
Requirements vary between experiences and setups.
We confirm the relevant power, space and venue requirements
before your event so everything can be planned correctly.
How much space do your experiences require?
Space requirements vary by product and any optional extras
such as backdrops, red carpets or sharing stations.
We can confirm the recommended setup area for your selected
experience before the event.
Do you travel outside Dublin?
Yes. 360 Stage provides event experiences across Ireland.
Travel requirements and any applicable transport charge
are confirmed during booking.
Can you coordinate directly with our venue?
Yes. Where required, we can coordinate setup access,
timings, location and operational requirements directly
with your venue or event team.
05
Corporate, Safety & Compliance
Professional event requirements and documentation.
Is 360 Stage insured?
Yes. 360 Stage has public liability insurance in place
for professional event delivery, with supporting
documentation available when required.
Is your electrical equipment PAT tested?
Yes. Applicable electrical event equipment is PAT tested
for safety and professional venue use.
Can you provide risk assessments and method statements?
Yes. Risk assessments, method statements and RAMS can
be supplied when required by a venue, corporate client,
agency or event team.
Can you work with procurement teams and corporate venues?
Yes. We can work with event managers, agencies,
procurement teams and venues to provide the information,
documentation and operational details required for delivery.
Is corporate pricing the same as wedding and party pricing?
Not necessarily. Corporate events and brand activations
can involve additional staffing, branding, production,
venue requirements and longer operating periods, so they
are quoted according to the event brief.
06
Photos, Videos & Galleries
What you and your guests receive after the experience.
Do we receive an online gallery?
Online galleries are available with selected 360 Stage
experiences. The exact delivery method depends on the
product and package you choose.
Can guests share their photos or videos during the event?
Digital sharing is available with selected experiences
and setups, allowing guests to access and share their
content during the event where connectivity and the
selected package support it.
Do you provide instant prints?
Yes. SnapBooth and Selfie Mirror packages can include
instant prints, while printing can also be added to
selected Roaming Photographer experiences.
What happens to Audio and Video Guestbook messages?
Guestbook recordings are prepared for digital delivery
after the event so you can listen to or watch the messages
and keep them as part of your event memories.
How long is my online gallery available?
Gallery availability depends on the selected experience
and package. Your specific gallery access details will
be provided with your event delivery.
NEED MORE HELP?
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Tell us what you're planning and we'll help with availability, packages, venue requirements, personalisation or anything else you need before booking.